{"id":29028,"date":"2026-03-08T15:07:20","date_gmt":"2026-03-08T15:07:20","guid":{"rendered":"https:\/\/innoofigure.com\/?page_id=29028"},"modified":"2026-03-22T23:52:45","modified_gmt":"2026-03-22T23:52:45","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/innoofigure.com\/de\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"

Shipping & After-Sales Policy<\/b><\/h3>\n

1. Shipping Origins & Methods<\/b><\/h4>\n
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    Origin:<\/b> All products are dispatched directly from our specialized studios in China.<\/p>\n<\/li>\n

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    Method:<\/b> We utilize Premium International Air Freight<\/b> to ensure the safest transit for delicate collectibles.<\/p>\n<\/li>\n

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    Processing Time:<\/b> Tracking numbers are typically provided within 2 business days<\/b> after order confirmation.<\/p>\n<\/li>\n

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    Estimated Delivery:<\/b> Standard transit time is 10\u201325 business days<\/b> under normal conditions.<\/p>\n<\/li>\n<\/ul>\n

    2. Pre-shipping Inspection Service<\/b><\/h4>\n
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      “What You See Is What You Get”:<\/b> We use actual product photography for all listings.<\/p>\n<\/li>\n

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      Personalized Inspection:<\/b> If you require a video or photo inspection of your specific item before dispatch, please contact us via WhatsApp<\/b> with your Order ID immediately after purchase.<\/p>\n<\/li>\n

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      Deadline:<\/b> Inspection requests cannot be fulfilled once the parcel has been handed over to the logistics carrier.<\/p>\n<\/li>\n<\/ul>\n

      3. Force Majeure & No-Refund Policy<\/b><\/h4>\n

      As a boutique studio operating on optimized margins to provide collectors with the best prices, we strictly enforce the following:<\/p>\n

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        Force Majeure:<\/b> We are not liable for delays caused by factors beyond our control, including but not limited to: Terrorist attacks\/acts of war, civil unrest, labor strikes, extreme weather, pandemic-related restrictions, or prolonged customs inspections.<\/b><\/p>\n<\/li>\n

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        Non-Refundable Delays:<\/b> We do not accept refund or cancellation requests due to logistics delays.<\/p>\n<\/li>\n

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        In-Transit Security:<\/b> Once a package is in transit, it cannot be intercepted or recalled. No refunds will be processed while the parcel is on its way to you.<\/b><\/p>\n<\/li>\n<\/ul>\n

        4. International Taxes & Customs Compliance<\/b><\/h4>\n
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          Tax Responsibility:<\/b> By default, taxes are calculated at checkout. However, international tax laws are complex and vary by country.<\/p>\n<\/li>\n

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          Personal Import Limits (EU\/Global):<\/b> Many regions (such as the EU) have individual import limits (e.g., \u20ac150<\/b>). If your order exceeds these thresholds, additional customs duties or administrative fees may be triggered.<\/p>\n<\/li>\n

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          Customer Cooperation:<\/b> It is the recipient’s legal responsibility to cooperate with local customs and pay any extra taxes or duties<\/b> required to release the package. Failure to do so resulting in a “Returned to Sender” status will not be eligible for a refund.<\/p>\n<\/li>\n<\/ul>\n

          5. After-Sales & Unboxing Guarantee<\/b><\/h4>\n

          Statues and figures are fragile. To protect your investment, the following steps are mandatory<\/b>:<\/p>\n

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            The “Golden Rule” Unboxing Video:<\/b> You MUST<\/b> record a complete, continuous unboxing video.<\/p>\n

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              Requirement:<\/i> Start from the fully sealed outer box<\/b>, show the shipping label clearly<\/b>, and record the entire process with no edits or cuts<\/b>.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

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              Defect Support:<\/b> If any damage or defect is discovered, contact us via WhatsApp<\/b> with your Order ID, detailed photos, and the unboxing video<\/b>.<\/p>\n<\/li>\n

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              Disclaimer:<\/b> Without a valid, uncut unboxing video, we cannot verify the origin of the damage and reserve the right to deny after-sales claims.<\/p>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

              Shipping & After-Sales Policy 1. Shipping Origins & Methods Origin: All products are dispatched directly from our specialized studios in<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"folder":[],"class_list":["post-29028","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/pages\/29028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/comments?post=29028"}],"version-history":[{"count":0,"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/pages\/29028\/revisions"}],"wp:attachment":[{"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/media?parent=29028"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/innoofigure.com\/de\/wp-json\/wp\/v2\/folder?post=29028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}